Privacy statement Hotel UHU Köln GmbH
Thank you for visiting our homepage and your interest in Hotel UHU in Cologne.
The protection of personal data is very important to us. Therefore, we conduct our actions in accordance with
the applicable German legislation on the protection of personal data and data security. Below you will find out
what information we collect, how we use it and who we may provide it with. When using the Internet, we are committed
to the protection of your personal data in the Telemedia Act (TMG) of the Federal Republic of Germany.
According to §3 (1) BDSG personal data are “Individual information on personal or material circumstances of a specific or identifiable natural person (person concerned).” They are collected when visiting this website only to the extent technically necessary.
Collection and processing of personal data
Personal data are inventory data, such as your name, address, account, passport and telephone number, or your email address. Incidentally, we collect, process or use personal data only if you voluntarily provide us with such information and if it is otherwise permitted by law or if you have given your consent. This usually happens when you enter into a business relationship with us or make a request to us. The data that you enter for the purpose of making a reservation or booking at our website will of course be encrypted.
Purpose limitation, use and passing on of the collected data
We use personal data provided by you solely for the purposes communicated or agreed upon, that is usually for the transaction of the contract concluded with you or for answering your request.
If you make use of our services, generally only such data will be collected that we need to provide the services. As far as we ask you for more information, it is voluntary information. The processing of personal data occurs exclusively for the fulfillment of the requested service and for the preservation of own business interests.
Are personal data passed on to third parties?
Certainly not! No collected data will be sold or passed on to third parties, excepting it is required for the transaction of the contract or the provision of services. A transmission to authorities or state institutions with right to information only occurs if this is subject to a legal obligation or is judicially decided. In such cases, the transmission is generally limited to the minimum extent required.
Hotel UHU Köln GmbH takes technical and organizational security measures to protect your personal data against unintentional or unlawful deletion, alteration or loss and against unauthorized disclosure or unauthorized access.
Links to other websites
The hotel websites contain links to other websites. The operators themselves are responsible for the privacy policies or the content of these. Please also inform yourself about the privacy statements provided there.
Child and youth protection
Children and adolescents with limited legal capacity in principle may not submit any personal data to our websites without the consent of their parents or the supervisor. Hotel UHU Köln GmbH will in no case knowingly collect personal data of children or adolescents with limited professional capacity, or use it in any way or disclose it to third parties without authorization.
In our companies, video observation is used exclusively to collect evidence in the case of vandalism, burglary, assault or other criminal offenses. The presence and use of video cameras are indicated by appropriate warnings.
Cookies are small text files sent from a web server to your browser and stored on your computer’s hard drive. Besides the internet protocol address no personal data of the user are stored. This information is intended to automatically recognize you on your next visit to our websites and to make navigation easier for you. When visiting our web pages, our web servers automatically save general information in anonymous form for marketing and optimization purposes. By default, this includes the type of web browser, the operating system you are using, the domain name of your Internet service provider, the IP address assigned to you by your Internet service provider, the website from which you visit us, the websites you visit as well as the date and duration of the visit. This is only information that does not allow any further conclusions about your person. Personal data are only stored if you provide them to us on your own initiative, for example as part of a registration, survey or contract.
The data will not be used to identify the visitor personally to this website and will not be merged with data about the bearer of the pseudonym. The data storage can be contradicted at any time with effect for the future.
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”. Only in exceptional cases the full IP address will be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent. In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available at the following link and install:
You can prevent the collection by Google Analytics by clicking the following link. An opt-out cookie will be set which prevents the future collection of your data when visiting this website:
Google Analytics deaktivieren
Google Analytics Remarkting
Our websites use the features of Google Analytics Remarketing in conjunction with the cross-device capabilities of Google AdWords and DoubleClick. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
This feature allows the Google Analytics remarketing ad groups to be linked to the cross-device features of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been customized based on your previous usage and browsing behavior on one end device (e.g., cell phone) may also be displayed on another of your end devices (e.g., tablet or PC).
If you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. Therefore, the same personalized advertising messages can appear on any device you sign in to with your Google Account.
To support this feature, Google Analytics collects Google-authenticated IDs of users who are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.
You can permanently opt out of cross-device remarketing and targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.
The aggregation of the collected data in your Google Account is based solely on your consent, which you can submit or revoke on Google (Article 6 (1) (a) GDPR). For data collection operations that are not merged into your Google Account (for example, because you do not have a Google Account or you have objected to the merge), the collection of data is based on Art. 6 (1) lit. f DSGVO. The legitimate interest arises from the fact that the website operator has an interest in the anonymous analysis of the website visitors for advertising purposes.
Google AdWords und Google Conversion-Tracking
This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).
As part of Google AdWords, we use the so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies lose their validity after 30 days and are not used for the personal identification of the users. If the user visits certain pages of this website and the cookie has not expired yet, Google and we can recognize that the user clicked on the ad and was redirected to this page.
Each Google AdWords customer receives a different cookie. The cookies can not be tracked through the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie through its Internet browser at your user preferences. You will not be included in the conversion tracking statistics.
The storage of “conversion cookies” is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
You can set your browser in the way that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
We use “Google reCAPTCHA” (hereafter “reCAPTCHA”) on our websites. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).
With reCAPTCHA we want to check if the data entry on our websites (for example in a contact form) is done by a human or by an automated program. For this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various information (for example, the IP address, the website visitor’s visit time on the website, or user mouse movements). The data collected during the analysis will be forwarded to Google.
reCAPTCHA analyzes are completely in the background. Site visitors are not advised that an analysis is taking place.
The data processing is based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in protecting its websites from abusive automated spying and SPAM.
Our website uses Facebook’s visitor action pixel for conversion measurement, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).
This way, the behavior of the site visitors can be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. As a result, the effectiveness of Facebook advertisements can be evaluated for statistical and market research purposes and future advertising measures optimized.
The collected data are anonymous to us as the operator of this website, we can not draw conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage directive. As a result, Facebook can enable ads to be displayed on Facebook and outside of Facebook. This use of data can not be influenced by us as the site operator.
You can also disable the remarketing Custom Audiences feature in the Ad Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.
If you do not have a Facebook account, you can opt-out of Facebook-based advertising on the European Interactive Digital Advertising Alliance website: https://www.youronlinechoices.com/preferentialmanagement/.
Using Google Maps
Our website offers as an additional service so-called social plugins, which enable interaction with the social services Facebook, Twitter, XING, Flickr, Pinterest and Google+. To prevent unwanted transmission of your usage data, please log out of these services beforehand.
The following explanations apply to all social plugins mentioned and offered here:
When you visit our website and use a social plug-in, your browser establishes a direct connection with the servers of the services mentioned, which in turn allows the content of the plug-in to be transmitted to your browser and incorporated into the website shown. This redirects the information that you have visited our website to these services. If you are logged in to Facebook, Twitter and / or Google+, etc. during your visit to our website via your personal user account, these services can assign the website visit to this account. By interacting with plugins, e.g. by clicking on the “Like” button, “+1” button sharing (“sharing”), leave a comment, etc., this information is transmitted directly to these services and stored there.
To what extent these data are collected and evaluated can not be influenced by us.
Our social media appearances
Data processing through social networks
We maintain publicly available profiles in social networks. The individual social networks we use can be found below.
Social networks such as Facebook, Twitter etc. can generally analyze your user behavior comprehensively if you visit their website or a website with integrated social media content (e.g. like buttons or banner ads). When you visit our social media pages, numerous data protection-relevant processing operations are triggered. In detail:
If you are logged in to your social media account and visit our social media page, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies stored on your device or by recording your IP address.
Using the data collected in this way, the operators of the social media portals can create user profiles in which their preferences and interests are stored. This way you can see interest-based advertising inside and outside of your social media presence. If you have an account with the social network, interest-based advertising can be displayed on any device you are logged in to or have logged in to.
Our social media appearances should ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. The analysis processes initiated by the social networks may be based on divergent legal bases to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 (1) (a) GDPR).
Responsibility and assertion of rights
If you visit one of our social media sites (e.g., Facebook), we, together with the operator of the social media platform, are responsible for the data processing operations triggered during this visit. You can in principle protect your rights (information, correction, deletion, limitation of processing, data portability and complaint) vis-à-vis us as well as vis-à-vis the operator of the respective social media portal (e.g. Facebook).
Please note that despite the shared responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are determined by the company policy of the respective provider.
The data collected directly from us via the social media presence will be deleted from our systems as soon as you ask us to delete it, you revoke your consent to the storage or the purpose for the data storage lapses. Stored cookies remain on your device until you delete them. Mandatory statutory provisions – in particular, retention periods – remain unaffected.
Individual social networks
We have a profile on Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. According to Facebook’s statement the collected data will also be transferred to the USA and to other third-party countries.
You can customize your advertising settings independently in your user account. Click on the following link and log in: https://www.facebook.com/settings?tab=ads.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
We use the short message service Twitter. The provider is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.
You can customize your Twitter privacy settings in your user account. Click on the following link and log in: https://twitter.com/personalization.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.
We have a LinkedIn profile. The provider is the LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.
If you want to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa und https://www.linkedin.com/legal/l/eu-sccs.
Public list of procedures of Hotel UHU Köln GmbH
The Federal Data Protection Act (BDSG) stipulates in § 4g that the data protection officer have to make the following information available to everyone in a suitable manner in accordance with § 4e. We meet this obligation immediately and refrain from responding to individual requests from you.
Name of the responsible body
Hotel UHU Köln GmbH manager:
Klaus Jürgen Kuhn
Address of responsible body:
Dellbrücker Hauptstraße 201, 51069 Köln
Phone: +49 221 968196-0
Fax: +49 221 968196-81
Categories of recipients to whom data can be communicated:
Hotels, guesthouses and other lodging establishments may collect personal data of their guests and store it in automated procedures, as required by the accommodation contract. These include also billing information on food and beverages, in-room telephone calls and / or other hotel specific services. Hotels and tourist accommodation are required by law to obtain information about the place of residence, the date of birth and the nationality of their guests and their family members.
Furthermore, data can be communicated to subsequent recipients
Public bodies that receive data due to legal regulations (eg social security funds).
Internal bodies involved in the execution and fulfillment of the respective business processes (eg personnel administration / management, accounting, marketing, sales, IT organization and the central reservation service (Customer Service Center).
External contractors (service companies) according to § 11 BDSG.
Right to information
According to § 34 BDSG you have the unrestricted right to get information about your data stored by us and in accordance with § 35 BDSG the right to delete or block inadmissible data or the right to correct incorrect data. Upon request, we will inform you as soon as possible in writing in accordance with the applicable law, if and what personal data about you are stored with us. If, despite our efforts to ensure that the information is accurate and up-to-date, incorrect information is stored, we will correct it if you request.
Standard deadlines for the deletion of the data
The deletion of the data takes place after expiry of the statutory, statutory or contractual retention periods. Data that is not subject to the retention obligation will be deleted after elimination of the earmarking described.
Your trust in our product is very important to us. Therefore, the Hotel UHU Köln GmbH would like to be at your disposal at all times regarding the processing of your personal data. If you have any questions that this privacy statement could not answer or if you would like more information, please contact us at any time.
Name of the data protection officer
Tanja Camicia-Simons, 51069 Köln,
Phone: + 49 221 9681960,
Köln at April 2018© by Hotel UHU Köln GmbH